PRIVACY POLICY
Effective Date : 1st November 2024
ARTISANS PROJECT ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit and use our website www.artisansproject.com ("Website"), in accordance with the Personal Data Protection Act (PDPA) of Singapore.
By accessing or using our Website, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data from you when you visit our Website:
- Personal Identification Information: Name, email address, phone number, etc.
- Technical Data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system, and platform, etc.
- Usage Data: Information about how you use our Website, including pages visited, time spent on the site, and other similar activities.
- Cookies and Tracking Data: We use cookies to collect data to enhance your experience on our Website. For more information, see our Cookie Policy.
2. How We Use Your Information
We may use the personal data we collect for the following purposes:
- To provide, operate, and maintain our Website and services.
- To communicate with you, including responding to inquiries and customer support requests.
- To personalize your experience on our Website.
- To improve, analyze, and optimize our Website and its content.
- To send marketing and promotional materials (with your consent, where required).
- To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Share Your Information
We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your personal data with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., hosting services, payment processors). These third parties are obligated to protect your information in accordance with this Privacy Policy.
- Legal Compliance: We may disclose your personal data if required to do so by law or in response to legal requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
Under the Personal Data Protection Act (PDPA), you have the following rights:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request corrections to any personal data that is inaccurate or incomplete.
- Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal or contractual restrictions.
- Request for Deletion: You may request that we delete your personal data, subject to certain exceptions.
To exercise any of these rights, please contact us using the contact details below.
6. Cookies and Tracking Technologies
Our Website uses cookies to improve your experience. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information. You can set your browser to refuse cookies or to alert you when cookies are being sent.
For more information on our use of cookies, please refer to our Cookie Policy.
7. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review the privacy policies of those third parties before providing any personal data.
9. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the "Effective Date" at the top of this page. Please review this Privacy Policy periodically to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
ARTISANS PROJECT
1014 Geylang East Avenue 3
Singapore 389729
Email: hello@artisansproject.com
Phone: +65 80 900 700
